Principal Cloud Support Engineer
Company: VirtualVocations
Location: Madison
Posted on: February 19, 2025
|
|
|
Job Description:
A company is looking for a Principal Cloud Support Engineer -
Data Platform.
Key Responsibilities
Drive technical solutions to complex problems and provide in-depth
analysis and guidance to customers
Adhere to response and resolution SLAs, ensuring fast resolution of
customer issues
Train and mentor support staff while providing support coverage
during holidays and weekends as needed
Required Qualifications
Bachelor's or Master's degree in Computer Science or equivalent
discipline
12+ years of experience in a Technical Support environment or
similar customer-facing role
In-depth knowledge of major cloud service providers' ecosystems
Expert working knowledge of internet protocols and system
troubleshooting across various operating systems
Experience with programming languages such as Python, Java, or
.NET, and understanding of RESTful APIs
Keywords: VirtualVocations, Madison , Principal Cloud Support Engineer, Engineering , Madison, Wisconsin
|
Click
here to apply!
|
